topic Re: Refer a friend reward in Get Support

Refer a friend reward

Peypey12 — Sat, 01 Feb 2025 15:32:38 GMT

Hello,

I recently joined public mobile. I gave my referral code to another friend that also signed up. They recieved $10 which is awesome, but I have not recieved my $10. I became active with Public on Jan 19th. They used my referral code on Jan 28 when activating their account. They got their $10 and I still have not gotten mine. I got a text saying I got the reward but there is nothing. Please help???

Re: Refer a friend reward

Dunkman — Sat, 01 Feb 2025 15:41:23 GMT

@Peypey12

As the existing customer (referer). you will not receive $10. Only the new customer receives $10. You will receive one friend reward point each 30 days as long as your friend stays with Public mobile. Once you accumulate 15 reward points, you can convert to $15 credit.

Re: Refer a friend reward

Peypey12 — Sat, 01 Feb 2025 15:44:50 GMT

Ok thank you! I guess I was misunderstanding how that all worked. So therefore if understanding, when my referral code is used, the user gets the $10 and I get reward points

Re: Refer a friend reward

Dunkman — Sat, 01 Feb 2025 15:48:02 GMT

@Peypey12 wrote:
Ok thank you! I guess I was misunderstanding how that all worked. So therefore if understanding, when my referral code is used, the user gets the $10 and I get reward points

@Peypey12

Correct. New customer gets $10 and you will get reward points each payment cycle.

Here is some information:

https://www.publicmobile.ca/en/ab/get-help/articles/public-points

Re: Refer a friend reward

Peypey12 — Sat, 01 Feb 2025 15:49:43 GMT

@Dunkman @Thank you!!!!