Deactivated Account

geolee88 — Fri, 31 Jan 2025 03:53:57 GMT

I deactivated an account 3 months. I missed the reactivation within 3 months, it's been 1-2 weeks over. How do I get my old number back?

Re: Deactivated Account

hairbag1 — Fri, 31 Jan 2025 04:09:52 GMT

@geolee88

for a deactivated acct, the number will go back to whichever network had it originally...did you port that number in to PM ? If it was an original Telus / PM generated number, they might be able to get it back. Use this link to message Customer Support to ask. Give them as much info as you can..ie: ph number, name on acct...anything else you have.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

added; btw...you need a new sim to start a new account with a new email address now if that account was in fact, deactivated.

Re: Deactivated Account

computergeek541 — Fri, 31 Jan 2025 09:37:14 GMT

unnecessary repetition

topic Deactivated Account in Get Support

Deactivated Account

Re: Deactivated Account

Re: Deactivated Account