topic Re: Beginner’s Guide to the Community in Get Support

Re: Account number

Mah1 — Tue, 04 Jan 2022 10:06:43 GMT

I want my public account number

Re: Beginner’s Guide to the Community

softech — Sun, 28 Nov 2021 19:12:15 GMT

@Mah1 Login to your My Account and the account number is on the top right

if you have forgotten your My Account login, try using Forgot password link to reset the password. Or you will have to open ticket with PM to have it reset

You might also be able to find your Account number from the Welcome email in the very beginning when you joined

Re: Beginner’s Guide to the Community

Anonymous — Sun, 28 Nov 2021 19:11:50 GMT

@Mah1 wrote:
I want my public account number

@Mah1

Finding your account number (publicmobile.ca)

if you can't Login to your Account,

close all Browser and do clear cache and cookies for any Browser,

and try open one Browser incognito mode,

you can try Forgot your password visit Here link, and enter your email address,

check your email spam,

or you need to Contact Customer Support Agent by CS_Agent, and Explain your issue to
them can solve your issue, they are nice Service Team they will help you 100%.

and them will reset for you,

Here’s How To Contact Customer Support Agent by CS_Agent,

you can send a private message to Customer Support Agent by CS_Agent, by Click Here link,

please include in your message,
phone number,
account 4 digit pin,
Email address,

Customer Support Agent by CS_Agent, will Response to your inbox by private message
During business hours, we strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:
- Monday to Sunday: 6 AM to 10 PM EST
- Note: For public mobile No Support by phone call or Email.. only by CS_Agent, private message..
Check your private message inbox (click on the envelope top right of your screen)

Good Luck.

Re: Beginner’s Guide to the Community

Dunkman — Sun, 28 Nov 2021 19:51:23 GMT

@Mah1

If you unable to access your self service account, you will need to contact CSA as described above.

You also could check your email. Public mobile often sends a welcome email when you first activated. The account number is in the address to: section.

P.S. I started your own topic.