topic Re: [Important Update]: SIM Card Delivery Times Post-Canada Post Strike in Get Support

Re: [Important Update]: SIM Card Delivery Times Post-Canada Post Strike

Patrickbelton — Thu, 30 Jan 2025 15:24:11 GMT

My address for home is not in BC it is **********

Re: [Important Update]: SIM Card Delivery Times Post-Canada Post Strike

hTideGnow — Thu, 30 Jan 2025 15:20:16 GMT

please remove your address. This is the Community and we are just customers like you

you will need to open proper ticket with support agent. You can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: [Important Update]: SIM Card Delivery Times Post-Canada Post Strike

BKNS27 — Thu, 30 Jan 2025 18:16:36 GMT

@Patrickbelton

The postal strike ended last month. How did you know it was sent to BC?

Re: [Important Update]: SIM Card Delivery Times Post-Canada Post Strike

slusagm — Thu, 30 Jan 2025 18:32:52 GMT

i think I receive an email when I bought sim card before, Maybe he got that and saw the address was wrong. I could be the address lookup returned 2 addresses and OP chose the wrong one

Re: [Important Update]: SIM Card Delivery Times Post-Canada Post Strike

computergeek541 — Thu, 30 Jan 2025 20:30:56 GMT

@Patrickbelton wrote:
My address for home is not in BC it is **********

Are you going by the automated province detection on the Public Mobile home page? That is based purely on IP address. The SIM card will sent to whichever mailing address that you have provided during the ordering process.