topic calling 1-866 numbers from Mexico in Get Support

calling 1-866 numbers from Mexico

Sol3 — Thu, 30 Jan 2025 16:56:03 GMT

I have the International plan with Canada/US and Mexico but am unable to connect to my banks 1866 number for assistance. I can make other calls to family in Canada. I also am unable to check my voice call messages. Anyone know how to fix this issue? @

Re: calling 1-866 numbers from Mexico

hairbag1 — Thu, 30 Jan 2025 16:40:07 GMT

@Sol3

try +1 883 instead of 866.

Re: calling 1-866 numbers from Mexico

computergeek541 — Thu, 30 Jan 2025 16:59:52 GMT

@Sol3 wrote:
I have the International plan with Canada/US and Mexico but am unable to connect to my banks 1866 number for assistance. I can make other calls to family in Canada. I also am unable to check my voice call messages. Anyone know how to fix this issue? @

Some toll free numbers only work if you're calling from a specific location. I would suggest calling the non-toll-free number of your bank. This is often provided on the back of your bank cards and credit cards.

Re: calling 1-866 numbers from Mexico

computergeek541 — Thu, 30 Jan 2025 17:01:32 GMT

@hairbag1 wrote:
@Sol3
try +1 883 instead of 866.

That wouldn't work unless the bank is using that 883 number. Do you just mean to dial the +?

Re: calling 1-866 numbers from Mexico

alegator_23 — Thu, 30 Jan 2025 17:07:38 GMT

hi @Sol3

Interesting if it will work, as according to replies maybe it will not work, but looks like it's some kind of common problem with calls from Mex -> CAN

In Mexico, change the numbers to get your call through:

Change 1-800 to 001-880
Change 1-888 to 001-881
Change 1-877 to 001-882
Change 1-866 to 001-883
Change 1-855 to 001-884

Also try what was suggested by @computergeek541 and @hairbag1 and let us know, as it's something that everyone may run into while in Mexico.

Best,

Hope it helps.

Re: calling 1-866 numbers from Mexico

computergeek541 — Thu, 30 Jan 2025 17:23:22 GMT

@alegator_23 wrote:
hi @Sol3
Interesting if it will work, as according to replies maybe it will not work, but looks like it's some kind of common problem with calls from Mex -> CAN

In Mexico, change the numbers to get your call through:
Change 1-800 to 001-880
Change 1-888 to 001-881
Change 1-877 to 001-882
Change 1-866 to 001-883
Change 1-855 to 001-884
Also try what was suggested by @computergeek541 and @hairbag1 and let us know, as it's something that everyone may run into while in Mexico.
Best,
Hope it helps.

That would be interesting and will have learned something if that works. The reason that I believe that +1883 instead of +1866 wouldn't work is because of how there is no exit code there and I believe that it would be dialed just as country code of 1 and then the area code of 883.