account log in issue

SsA10 — Wed, 29 Jan 2025 19:52:25 GMT

Hi I have an account when i tried log in i always have this Forbidden A1 error code? How can I get it fixed?

Re: account log in issue

hTideGnow — Wed, 29 Jan 2025 19:54:11 GMT

it could be just a browser cache problem. Please try again using Incognito/private/secret mode on your browser to login My Account, or try using the PM app (logoff the app first and log back in)

if same, then submit a ticket with CS Agent by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: account log in issue

SsA10 — Wed, 29 Jan 2025 20:01:13 GMT

Great！I just submitted a ticket! Thanks buddy~

topic Re: account log in issue in Get Support

account log in issue

Re: account log in issue

Re: account log in issue