Cannot get calls or service

HankMilo — Wed, 29 Jan 2025 18:38:00 GMT

I need help to finish setting up my eSIM I think? I don’t really know what happened but I need to talk to a real person and not AI

Re: Cannot get calls or service

hTideGnow — Wed, 29 Jan 2025 18:43:28 GMT

hi @HankMilo

have you used the PM app to activate? The PM app would install the esim for you. If you only used the browser, you would only got to Payment and you need to use the app to complete the activation

But if you still need support help, you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

topic Cannot get calls or service in Get Support

Cannot get calls or service

Re: Cannot get calls or service