topic Confirmation code sent by text to get for your account? in Get Support

Confirmation code sent by text to get for your account?

JoyLuck — Wed, 29 Jan 2025 18:33:56 GMT

Hello,

Can anyone confirm that the confirmation code to log into your account via a web browser is taking a long time sent by text?

Re: Confirmation code by text to get for your account?

hTideGnow — Wed, 29 Jan 2025 18:21:01 GMT

HI @JoyLuck

for me, the 2FA text almost come instantly

Re: Confirmation code by text to get for your account?

JoyLuck — Wed, 29 Jan 2025 18:22:02 GMT

@hTideGnow

Did you just test it now? Mine was quick this morning but now it is taking more than 5 minutes.

Re: Confirmation code by text to get for your account?

Doug2525 — Wed, 29 Jan 2025 18:31:23 GMT

They're taking so long the timer runs out on the login. And, of course, you need to do it for everything on the site so I now have multiple expired verification codes and no solutions to my problem.

Re: Confirmation code sent by text to get for your account?

computergeek541 — Wed, 29 Jan 2025 18:35:49 GMT

@JoyLuck wrote:
Hello,
Can anyone confirm that the confirmation code to log into your account via a web browser is taking a long time sent by text is taking a long?

Yes, these codes have been taking a very long time in the past 30 minutes or so to arrive by SMS and often arriving after expiry. I had no issue logging in after asking to have the code sent by e-mail.