topic Re: Successful Ports Thread in Get Support

Successful Ports Thread

outdoorsaddix — Tue, 04 Jan 2022 23:03:42 GMT

As per a suggestion from another user in another thread who thought we needed some positive experiences posted, I am going to try and get this going as I have two very recent successful ports.

So with all the negative experiences getting posted because of the presumably huge number of new activations due to the $40 promo, lets try and get some positive experiences posted. I figure we can use the following format:

Date of Port

Time of Day

City/Province

Old Provider

Time for Port to Complete

I have two so I will start us off!

Port #1 (My wife's cell)

Date: Wendesday November 2nd

Time: 11PM

City/Province: Oshawa, Ontario

Old Provider: Fido

Time to Complete: 5 minutes

Port #2 (My cell)

Date: Thusday November 3rd
Time: 6PM
City/Province: Oshawa, Ontario
Old Provider: Telus (corporate plan)
Time to Complete: Less than a minute, pretty much instantaneous

Re: Successful Ports Thread

Rockdaddy22 — Sat, 05 Nov 2016 02:16:43 GMT

I've always loved these kind of threads 🙂 It definitely cheers me up, thank you.

I'm so happy your ports went smoothly, just like most of the ports/activations actually do.

Re: Successful Ports Thread

Taco — Sat, 05 Nov 2016 02:34:17 GMT

My cell

Date: Friday November 34th
Time: ~6PM
City/Province: Langley, BC
Old Provider: Koodo
Time to Complete: ~15 minutes. Had the website time out while selecting a new phone number so I had to restart. After that it gave me an error saying that I need to be able to authorize the transfer of my Koodo number. After I got around that I was able to text people and use data within 5 minutes of the transfer being complete.

Re: Successful Ports Thread

Rockdaddy22 — Sat, 05 Nov 2016 02:53:54 GMT

Keep them coming 🙂

Re: Successful Ports Thread

mimmo — Sat, 05 Nov 2016 02:59:49 GMT

Date: Saturday October 29

Time: 9 AM

City/Province: Victoria, BC

Old Provider: Bell

Time to Complete: 40 minutes , (3 hours)

Notes: Needed to update Iphone 5s to newest firmware to access proper APN settings so that took longer for setup vs the actual port.

Re: Successful Ports Thread

phoenix — Sat, 05 Nov 2016 03:25:58 GMT

Date of Port: Wednesday November 2nd 2016

Time of Day: 5:45 Ish

City/Province: Brampton, Ontario

Old Provider; Telus

Time for Port to Complete: Almost instantly, I would say

I have been really happy, best move!

Re: Successful Ports Thread

protieusz — Sat, 05 Nov 2016 03:44:15 GMT

Port My own cell

Date: Thursday Nov 03 2016
Time: 10PM
City/Province: Vancouver, BC
Old Provider: Telus
Time to Complete; 10 hrs

I am one of people that got the alternate regen error during the porting process. So I PMed one of the Public Mobile moderators with my info that includes SIM #, phone #, name, Account # and email. Then this morning at around 8:30 am, I tried it again and it went smoothly. Now officially using the 90 days 12GB plan. Initial setup was a hassle if you encounter that error but other than that, the rest of the day my plan is smooth.

Re: Successful Ports Thread

parousia52 — Sat, 05 Nov 2016 07:34:08 GMT

This is my case

Port (My cell)

Date: Tuesday November 1st
Time: 4:12PM
City/Province: Surrey, BC
Old Provider: Telus (nearly 12yrs royalty)
Time to Complete: Almost right after putting sim card.

Re: Successful Ports Thread

DugMcV — Sat, 05 Nov 2016 12:16:45 GMT

I had no problems at all setting up my account and porting my existing number.

Date of Port: Fri Nov 4

Time of Day: 4:30 PM

City/Province: Ottawa, ON

Old Provider: Rogers

Time for Port to Complete: 15 minutes

Re: Successful Ports Thread

jeremyesq — Sat, 05 Nov 2016 13:08:43 GMT

Date: November 3
Time: approx noon
City/Province: Toronto, ON
Old Provider: WIND
Time for port to complete: about 30 minutes

Thank you @Mary_M for your help in getting it done

Re: Successful Ports Thread

mikasik — Sat, 05 Nov 2016 13:12:18 GMT

Date: Saturday October 29
Time: 9AM
City/Province: Ottawa, Ontario
Old Provider: Bell
Time to Complete: 20 minutes

Re: Successful Ports Thread

DougL — Sat, 05 Nov 2016 15:15:15 GMT

I ported my number from SpeakOut Wireless to PM with no issues.

Date of Port: Nov 3/16

Time of Day: 10am

City/Province: Toronto

Old Provider: Speakout Wireless

Time for Port to Complete: 2-3 hrs

In the "name" field I entered my full name exactly as originally registered with SO.

For "account" I entered my SO phone number (10 digits).

For "IMEI" I used the IMEI code from my first SO phone (not my later iPhone).

When completed PM sent me a text saying I was good to go.

Re: Successful Ports Thread

daredogg — Sat, 05 Nov 2016 22:48:33 GMT

My wife and I came from a shared plan from Telus...

Port #1 (my cell)

Date: September 20th

Time: 1:10 pm

City/Province: Guelph, ON

Time to Complete: < 10 mins

Port #2 (wife's cell)

Date: September 20th

Time: 2:00 pm

City/Province: Guelph, ON

Time to Complete: < 10 mins

Good idea @outdoorsaddix to start this thread!

Re: Successful Ports Thread

stovikk — Sat, 05 Nov 2016 23:25:45 GMT

Date: Saturday November 5
Time: 5PM
City/Province: Edmonton, AB
Old Provider: Wind
Time to Complete: 20 minutes

all calls/sms start working almost right after the payment on my ported number. took about 20 minut to get data going.

Re: Successful Ports Thread

elle-so — Sun, 06 Nov 2016 01:08:13 GMT

Date: Friday November 4

Time: 3PM

City/Province: Toronto, ON

Old Provider: Rogers

Time to Complete: 20 minutes

All calls/texts worked after 20 minutes when I received the "porting successful" text message. Took me some time to change the APN on my iPhone to get data to work.

Re: Successful Ports Thread

JVCV — Sun, 06 Nov 2016 01:20:46 GMT

Date of Port: 2016-11-05

Time of Day: Morning

City/Province: Mississauga, ON

Old Provider: Wind Mobile

Time for Port to Complete : 3 hrs?

I had a number of issues, but got it sorted.

Computer froze mid-activation, this didn't seem to cause any issues other than a time delay.

I couldn't port my number, but eventually tried taking the dashes out of my old account number - bingo.

My phone was locked (whoops!), so an hour of that was driving around to get it unlocked.

Texting was buggy, in that I could send and receive texts, but they didn't actually show up in the text log. Turned out my phone had for some reason backdated itself to Oct 30th. The new texts were ordered according to their perceived transmission date. Fixed the date - fixed the problem.

I had no internet. Perusing the forum led me to the APN change. Problem solved.

All good! And now I have reception service in my house, instead of having to go to the front porch to see if I've had calls / messages!

Re: Successful Ports Thread

asimba — Tue, 08 Nov 2016 16:04:00 GMT

Date of Port: Fri Nov 4
Time of Day: 9:00 PM
City/Province: Calgary AB
Old Provider: Koodo
Time for Port to Complete: instantaneous (right after popping/reinserting SIM)

A bit of an issue with the self serve website to change my number to initiate the Port. Had to hit the Check Eligibility button after all the fields were filled in, toggle the authorize check box, before it allowed me to submit the Port request. I guess the verbal PIN number is specific to Telus/Koodo accounts. Had to dig it up since I rarely needed customer support with Koodo.

APN settings were automatic entered when first activated. Was my quickest activation & port ever!

Re: Successful Ports Thread

hummuschips — Sun, 06 Nov 2016 18:25:28 GMT

Date: Sunday November 6

Time: 9AM

City/Province: Toronto, Ontario

Old Provider: Koodo

Time to Complete: 2-3 minutes

I originally created a new account because it said to if you were a Koodo subscriber and to contact PM. I ended up going into self serve myself and did the port myself and it went through successfully.

I entered my Koodo number and clicked "check eligibility". Then it asked for a few things.

-I went into my Koodo bill to get my account number

-I left IMEI blank

-I didn't know my PIN so I left that blank,

-for alternate number I just put in the phone number I was trying to port in

-I entered my name for the account

-checked the box "I am authorized to transfer this phone number" and clicked confirm.

the porting completed in a matter of minutes.

Re: Successful Ports Thread

Rockdaddy22 — Sun, 06 Nov 2016 18:26:46 GMT

I really love to hear these stories

Re: Successful Ports Thread

inkubux — Sun, 06 Nov 2016 23:01:47 GMT

Date: Friday November 4
Time: 11AM
City/Province: Montreal, Canada
Old Provider: Koodo
Time to Complete: 2 Days, but really 3 minutes

The instructions were to create a new number for koodo members and use the contact-us functionality. That is what I did but after 2 days and a half still no response from anyone. I've digged in to the community forum and I saw some people having a successful port through the My account portal. I proceeded as per the forum post, and my phone was ported instantly.

I had to check availability twice on the port form as received an error saying I need to be authorized, second time it went through.