topic Re: Bill Statement in Get Support

Bill Statement

HandsomeMan — Wed, 29 Jan 2025 01:39:19 GMT

Hi, May I know how I can get the bill statement for Public Mobile? Also, I plan to change the Canada charge card to my USA card, but I cannot type the USA address, in this case, may I just randomly type a Canadian Zipcode?

Re: Bill Statement

Chalupa_Batman — Wed, 29 Jan 2025 01:44:17 GMT

@HandsomeMan wrote:
Hi, May I know how I can get the bill statement for Public Mobile? Also, I plan to change the Canada charge card to my USA card, but I cannot type the USA address, in this case, may I just randomly type a Canadian Zipcode?

Hello @HandsomeMan

You can get statements from here once you're signed in.

https://myaccount.publicmobile.ca/en/account/payment/payment-history

Postal Codes and Zip Codes aren't really a big issue here. It's more or less just the area code they are interested in for income tax purposes.

EDIT: Just did a quick search and it looks like they changed things.

While American credit cards that are already registered can continue to be used, new registrations of American cards are not supported.

How to Manage Your Payment Method

Re: Bill Statement

BKNS27 — Wed, 29 Jan 2025 02:16:34 GMT

@HandsomeMan

You will need to login to your account then to Payment tab>View Payment History>Download Payment. Drop-down menu for 1 month, 3 months, 6 months or 9 months…then print out invoices.

Unfortunately, American CC are not accepted as payment.

You can purchase a prepaid CC from Canadian gas stations or use vouchers or keep the Canadian CC that is on file for Subscription (AutoPay).