topic Re: Travelling outside my service zone. in Get Support

Travelling outside my service zone.

Andrew145 — Tue, 28 Jan 2025 15:59:30 GMT

Hi there,

I am travelling and planning to use an e-SIM for my data coverage. My current plan is US/Canada. Do I need to do anything to prevent unexpected charges from Public Mobile? I understand that I will not be able to receive or take calls. If someone phones me what will happen? Can I check voicemail on WIFI?

Thanks!

Re: Travelling outside my service zone.

Sansan — Tue, 28 Jan 2025 16:27:41 GMT

@Andrew145 , there is no roaming fees or charges from Public Mobile. You can leaving your roaming on at all times you will not be charged.

If you are traveling outside of USA, your phone will not ring. Voicemail can only be checked by calling your number from another phone.

Re: Travelling outside my service zone.

slusagm — Tue, 28 Jan 2025 16:34:37 GMT

PM is prepaid, and everything has to be paid before use, so, you don't need to worry about surprise charges

And PM only has roaming service in US and Mexico, no where else. If you need to check voiocemail, call using VoIP app like TextNox