topic Re: Cell phone numbers wrong in Get Support

Cell phone numbers wrong

Dog4 — Mon, 27 Jan 2025 20:45:53 GMT

Re: Cell phone numbers wrong

hairbag1 — Mon, 27 Jan 2025 18:17:11 GMT

more info please...did you only recently activate your new Public Mobile account ? Did you attempt to port your old number to new account ?

clipped from Help Files with video at bottom of instruction...https://www.publicmobile.ca/en/bc/get-help/articles/transfer-your-number

Re: Cell phone numbers wrong

hTideGnow — Mon, 27 Jan 2025 18:26:49 GMT

hi @Dog4

you received calls?

or just text problem? if just text problem and you are using iPhone, just remove the phone number from iMessage's settings, reboot phone and then reenter the number after and it will fix the problem

Re: Cell phone numbers wrong

Stonechucker2 — Mon, 27 Jan 2025 21:51:11 GMT

Why did you delete the text in your post? Nobody knows what you're asking now and we don't even know if it results your issue with the responses that were given. Please be a good contributor and don't delete text within your posts.

Re: Cell phone numbers wrong

computergeek541 — Mon, 27 Jan 2025 21:53:44 GMT

@Stonechucker2 wrote:
Why did you delete the text in your post? Nobody knows what you're asking now and we don't even know if it results your issue with the responses that were given. Please be a good contributor and don't delete text within your posts.

From memory, I believe that the first post was actually blank from the start. The editing was from me changing just the subject category.

Re: Cell phone numbers wrong

hairbag1 — Mon, 27 Jan 2025 22:07:36 GMT

@computergeek541 wrote:
@Stonechucker2 wrote:
Why did you delete the text in your post? Nobody knows what you're asking now and we don't even know if it results your issue with the responses that were given. Please be a good contributor and don't delete text within your posts.
From memory, I believe that the first post was actually blank from the start. The editing was from me changing just the subject category.

the body of the message was originally blank. OP hasn't followed up or replied so dunno if he's been successfully activated or.....!