topic Re: 1000 monthly long-distance minutes in Get Support

1000 monthly long-distance minutes

carpioalc — Sat, 25 Jan 2025 22:54:21 GMT

Your year-end promo which I subscribed to includes 1000 monthly long distance minutes to certain countries including UK and Philippines. I need confirmation that my current plan includes this feature as I don't see it in my account.

Re: 1000 monthly long-distance minutes

slusagm — Sat, 25 Jan 2025 22:55:37 GMT

you can confirm on the app or My Account. Just click Usage Breakdown on the Overview Chart and you should see that

Re: 1000 monthly long-distance minutes

hTideGnow — Sat, 25 Jan 2025 22:56:50 GMT

HI @carpioalc

login My Account or the app, at the Subscription Usage, click Usage breakdown and you will see the LD add on there, something like this:

Re: 1000 monthly long-distance minutes

hairbag1 — Sat, 25 Jan 2025 23:54:26 GMT

@carpioalc

if you're not certain if you have that plan...just dial a number in UK and Phil. If the call completes, you're good. Public Mobile is a pre-pay service so if haven't pre-paid, you don't get the service and you will NEVER get a bill for overages. If you don't have the LD minutes and the call still completes...you, again, won't be billed later on.

Re: 1000 monthly long-distance minutes

computergeek541 — Mon, 27 Jan 2025 18:31:31 GMT