topic Re: Subscription payment in Get Support

Subscription payment

Aur0ra — Wed, 22 Jan 2025 16:43:45 GMT

Hi, this is my first time paying for my subscription. My payment is due today and I have the money for it, but it has yet to be paid so I was just wondering if it’ll take a couple ours to pay or if it should be insist. If so how do I go about making it pay?

Re: Subscription payment

hTideGnow — Wed, 22 Jan 2025 16:47:07 GMT

hi @Aur0ra

Autopay should be set already. login My Account, go to Subscription & addon page and Manage Subscriptoin, check if Subscribed is enabled. If it is, then Autopay is already set and PM will take money from your card on the system

Re: Subscription payment

Yummy — Wed, 22 Jan 2025 17:09:53 GMT

As long as you have service you should consider account is Active and paid in full.
Usually payment is processed during early hours on due date.
You can always check your account and see payment history and earned points.

Re: Subscription payment

computergeek541 — Wed, 22 Jan 2025 17:56:02 GMT

Re: Subscription payment

computergeek541 — Wed, 22 Jan 2025 18:25:03 GMT