topic Re: Ex spouse in Get Support

Ex spouse

BLF-BLF — Wed, 22 Jan 2025 06:44:55 GMT

My ex wife is paying for hers,my sons and my phone service…I’d like to get taken off her account and start my own…any help would be greatly appreciated…not being able to call a representative poses an inconvenience .

Re: Ex spouse

slusagm — Tue, 21 Jan 2025 20:23:47 GMT

you need to ask her to give you the login

if not, then tell PM it is your account , don't talk about Ex, and just ask them to help to change email login

Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Ex spouse

Terryscell — Tue, 21 Jan 2025 20:25:22 GMT

Perhaps get her to sign in to her account, and change the credit card number to yours?

Or, contact customer support, and ask for a transfer, with the benefits (Rewards) the account has accumulated.

Re: Ex spouse

BLF-BLF — Tue, 21 Jan 2025 20:36:02 GMT

Thank you

Re: Ex spouse

ORNGNBLK — Tue, 21 Jan 2025 21:48:40 GMT

@BLF-BLF This is a unique situation, for if I were you, I'd let my ex pay my bill 😉

Re: Ex spouse

BLF-BLF — Tue, 21 Jan 2025 21:57:42 GMT

Ikr lol…I have been but I’m trying to cut all ties