topic Re: Rcs in Get Support

Rcs

Gerald_klass61 — Tue, 21 Jan 2025 17:16:37 GMT

I'm new to public. Been with for almost a month. Can't seem to get the rcs chat feature to work. Everything that has to be on is on. Keeps saying verifying phone number. It's been doing that since I switched to public. Tried everything the others have suggested but nothing works

Re: Rcs

slusagm — Tue, 21 Jan 2025 17:29:16 GMT

iphone or Android?

if android, just download Google Message and enable RCS on the settings menu

Re: Rcs

Gerald_klass61 — Tue, 21 Jan 2025 17:36:37 GMT

I have google messages. For android. It's on. Just keeps saying verifying phone number. I've turned it off and on. Help says have to hit retry. But there isn't a button to do that

Re: Rcs

slusagm — Tue, 21 Jan 2025 17:39:48 GMT

make sure OS is updated. Reset networks settings and try again. If it fails, uninstall the Google Message and reboot and reinstall

Re: Rcs

Gerald_klass61 — Tue, 21 Jan 2025 19:38:33 GMT

Thanks. I did an update but that didn't fix it. I just Uninstalled and reinstalled google messenger and I have it back. Thanks for the help.

Re: Rcs

MalahatDon — Mon, 27 Jan 2025 17:11:30 GMT

How do you uninstall Google Messenger?

Re: Rcs

hTideGnow — Mon, 27 Jan 2025 17:17:09 GMT

hi @MalahatDon

you can go to the app list on Settings and choose Google Message and uninstall