topic Re: subscription plan change - do I lose call features??? in Get Support

subscription plan change - do I lose call features???

cindyinns — Tue, 21 Jan 2025 15:31:07 GMT

I am on a plan with 40 gb of data which I do not need. I want to go down to a lower plan but need to know if voice mail and call display are still included in that plan? it's not listed in calling features so I am wondering if that is the reason why it is cheaper?

Re: subscription plan change - do I lose call features???

Phil_Adelphus — Tue, 21 Jan 2025 14:25:09 GMT

@cindyinns No you don't lose call features, all plans have the same. But have you logged in to your account to see if the plan you want to switch to is available there? Currently it's usually difficult to switch to a lower cost plan and you can only choose what is offered under "change subscription" in your account.

Re: subscription plan change - do I lose call features???

hairbag1 — Tue, 21 Jan 2025 14:26:35 GMT

@cindyinns

those feature are included in all current plans. You might not be able to downgrade plans now. You can only have the plans that are available when you log in to your account

Re: subscription plan change - do I lose call features???

hTideGnow — Tue, 21 Jan 2025 14:28:54 GMT

hi @cindyinns no lost in call features, all calls features are included in all plans now

Re: subscription plan change - do I lose call features???

computergeek541 — Tue, 21 Jan 2025 15:03:05 GMT

unnecessary repetition