topic Re: Lost signal out of nowhere - been over 2 hours in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-signal-out-of-nowhere-been-over-2-hours/m-p/1302766#M897365 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/519089">@shaarky</a>&nbsp;wrote:<BR /><P>Doesn't seem to be local issue, my wife still has signal.&nbsp;</P><HR /></BLOCKQUOTE><P>Try her sim in your cell to see if maybe the cellphone is the problem. (if either of you use esim...my suggestion won't work then )</P> Tue, 21 Jan 2025 04:16:13 GMT hairbag1 2025-01-21T04:16:13Z Lost signal out of nowhere - been over 2 hours https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-signal-out-of-nowhere-been-over-2-hours/m-p/1302759#M897358 <P>Signal disappeared on Iphone. Was working fine 2 hours ago, but suddenly no service.</P><P>Iphone&nbsp; just has SOS. Replaced SIM on another unlocked phone and issue persists.</P><P>Has my # been stolen? Please help.</P> Tue, 21 Jan 2025 03:54:42 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-signal-out-of-nowhere-been-over-2-hours/m-p/1302759#M897358 shaarky 2025-01-21T03:54:42Z Re: Lost signal out of nowhere - been over 2 hours https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-signal-out-of-nowhere-been-over-2-hours/m-p/1302760#M897359 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/519089">@shaarky</a>&nbsp;, are you able to check your account and confirm that it is in active status?&nbsp;&nbsp;</P> Tue, 21 Jan 2025 03:58:31 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-signal-out-of-nowhere-been-over-2-hours/m-p/1302760#M897359 will13am 2025-01-21T03:58:31Z Re: Lost signal out of nowhere - been over 2 hours https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-signal-out-of-nowhere-been-over-2-hours/m-p/1302761#M897360 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/519089">@shaarky</a>&nbsp;</P><P>could it be a local network outages ? Use this link....</P><P><A href="https://istheservicedowncanada.com/status/telus/map" target="_blank">https://istheservicedowncanada.com/status/telus/map</A></P> Tue, 21 Jan 2025 03:59:25 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-signal-out-of-nowhere-been-over-2-hours/m-p/1302761#M897360 hairbag1 2025-01-21T03:59:25Z Re: Lost signal out of nowhere - been over 2 hours https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-signal-out-of-nowhere-been-over-2-hours/m-p/1302762#M897361 <P>thanks for replies guys, i'm checking the app on my phone and its been activated since Jan 2. Not sure how to check current status, doesn't say "Active" anywhere on app</P><P>&nbsp;</P> Tue, 21 Jan 2025 04:04:13 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-signal-out-of-nowhere-been-over-2-hours/m-p/1302762#M897361 shaarky 2025-01-21T04:04:13Z Re: Lost signal out of nowhere - been over 2 hours https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-signal-out-of-nowhere-been-over-2-hours/m-p/1302763#M897362 <P>I've logged in to my account through PM app, does say its been activated since Jan 2 but no where does it say current status.&nbsp;</P> Tue, 21 Jan 2025 04:12:55 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-signal-out-of-nowhere-been-over-2-hours/m-p/1302763#M897362 shaarky 2025-01-21T04:12:55Z Re: Lost signal out of nowhere - been over 2 hours https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-signal-out-of-nowhere-been-over-2-hours/m-p/1302764#M897363 <P>Doesn't seem to be local issue, my wife still has signal.&nbsp;</P> Tue, 21 Jan 2025 04:13:24 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-signal-out-of-nowhere-been-over-2-hours/m-p/1302764#M897363 shaarky 2025-01-21T04:13:24Z Re: Lost signal out of nowhere - been over 2 hours https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-signal-out-of-nowhere-been-over-2-hours/m-p/1302765#M897364 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/519089">@shaarky</a>&nbsp;wrote:<BR /><P>thanks for replies guys, i'm checking the app on my phone and its been activated since Jan 2. Not sure how to check current status, doesn't say "Active" anywhere on app</P><P>&nbsp;</P><HR /></BLOCKQUOTE><P>Use that link I gave you to see if there's an outage in your area. It may be as simple as you need to wait until outage is cleared up.</P> Tue, 21 Jan 2025 04:13:51 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-signal-out-of-nowhere-been-over-2-hours/m-p/1302765#M897364 hairbag1 2025-01-21T04:13:51Z Re: Lost signal out of nowhere - been over 2 hours https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-signal-out-of-nowhere-been-over-2-hours/m-p/1302766#M897365 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/519089">@shaarky</a>&nbsp;wrote:<BR /><P>Doesn't seem to be local issue, my wife still has signal.&nbsp;</P><HR /></BLOCKQUOTE><P>Try her sim in your cell to see if maybe the cellphone is the problem. (if either of you use esim...my suggestion won't work then )</P> Tue, 21 Jan 2025 04:16:13 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-signal-out-of-nowhere-been-over-2-hours/m-p/1302766#M897365 hairbag1 2025-01-21T04:16:13Z Re: Lost signal out of nowhere - been over 2 hours https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-signal-out-of-nowhere-been-over-2-hours/m-p/1302771#M897370 <P>yea she got ESIM so no luck, good idea though.</P> Tue, 21 Jan 2025 04:27:49 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-signal-out-of-nowhere-been-over-2-hours/m-p/1302771#M897370 shaarky 2025-01-21T04:27:49Z