topic Re: phone problem in Get Support

phone problem

Azureinrain — Sat, 18 Jan 2025 11:43:07 GMT

hi Flavius, my mobile ###-###-#### , email address ****®***.***

softech — Sat, 18 Jan 2025 09:26:57 GMT

@Azureinrain unable to make and. receive calls? Does data work? Did you try reboot the phone or test the sim card on another phone?

Did you check My Account using Incognito mode to confirm if the account was suspended due to non-payment?

BKNS27 — Sat, 18 Jan 2025 15:57:22 GMT

Who is Flavius? A CS_Agent?

Phil_Adelphus — Sat, 18 Jan 2025 16:12:08 GMT

@BKNS27 Who is Flavius? A CS_Agent?

Yes, I suspect @Azureinrain was replying to him here instead of by private message and that he had asked for ID info.

BKNS27 — Sat, 18 Jan 2025 22:05:04 GMT

That is what I thought.