topic Re: Eversafe is blocked in a loop sending / asking for OTP over and over in Get Support

Eversafe is blocked in a loop sending / asking for OTP over and over

jletroui — Fri, 17 Jan 2025 15:30:01 GMT

I cannot login to my account. Eversafe is asking me for an OTP in an infinite loop and is not letting me in, even if I enter the OTP numbers correctly.

Please help, I need to change my payments details, and this is obviously completely blocking.

Re: Eversafe is blocked in a loop sending / asking for OTP over and over

slusagm — Fri, 17 Jan 2025 15:32:42 GMT

try both app and Web browser with Incognito mode again. One of them should work

or ask PM to help, Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Eversafe is blocked in a loop sending / asking for OTP over and over

Yummy — Fri, 17 Jan 2025 15:35:26 GMT

Try using clean browser, incognito mode, clear cookies. Use computer.