topic Re: Problems with new sim in Get Support

Problems with new sim

Kissy_krystina — Fri, 17 Jan 2025 04:48:08 GMT

Okay so I just bought a brand new physical SIM card because my new phone does not support esim, no I've got my account transferred to the new sim and have it in my phone reset the phone but the SIM card is not showing the phone number and it's not letting me call out I've tried a couple different things and nothing seems to be working

Re: Problems with new sim

ORNGNBLK — Fri, 17 Jan 2025 03:27:55 GMT

@Kissy_krystina If you believe that the porting went through successfully and you’ve tried what you can from your end, send a private message To CS_Agent and ask them to assist

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Problems with new sim

slusagm — Fri, 17 Jan 2025 03:46:30 GMT

you just need to Reboot phone first and Reset network settings and the number should be correct

if not, and if you have an iPhone, you can update the phone number from the settings

Re: Problems with new sim

hTideGnow — Fri, 17 Jan 2025 04:07:46 GMT

so @ORNGNBLK , you are in fact handy? 🙂

Re: Problems with new sim

BKNS27 — Fri, 17 Jan 2025 07:36:55 GMT

@hTideGnow

What gave you that idea?

The link below arrows?