topic Question in Get Support

Question

trdtdtd — Tue, 04 Jan 2022 23:03:08 GMT

Do I need to cancel my old carrier my self or it will cancel by it self when I transfert my number to PM? (Come from Fido).

Thx

Re: Question

Tvisforme — Sat, 05 Nov 2016 00:30:30 GMT

Your old provider will cancel your account once the port process is complete. You do not want to cancel beforehand, otherwise you will lose your existing number.

Re: Question

trdtdtd — Sat, 05 Nov 2016 00:48:43 GMT

Another question wht speed will we get with PM? I tested my data speed at home and its like 10.92 download (Note 5).

Re: Question

Taco — Sat, 05 Nov 2016 00:52:07 GMT

My speed test.net app showed 27.54mbps DOWN and 11.64mbps UP. Its seems pretty typical for LTE. Keep in mind that these tests do not show actual speeds. It took about 10 seconds or so to download the app (14.4mb) so it downloaded at around 1-1.5mbps.

Re: Question

Tvisforme — Sat, 05 Nov 2016 00:53:45 GMT

This is not really a question that has an absolute answer, unfortunately. There are so many variables involved, such as location, cell tower you're connected to, frequency you're using at that moment, number of other customers on that tower, the electronics in your particular device, the weather... It is almost impossible to predict what results you will get.

I can say that from what I have read, people appear to be getting speeds comparable to the Telus and Koodoo networks, which would make sense given that they are one and the same. I've only done one speed test, in Vancouver, and I hit upwards of 30 MBs. It is much better than my old provider, Wind...

Re: Question

Cypm — Sat, 05 Nov 2016 01:00:17 GMT

you dont have to cancle when you port over it will automatic cancle one end for you. regarding about the speed, lte it would not be too bad, as other said it depends on area and type of phone you are using. some phone only allow 3g instead of 4g.