topic Re: Cancel within a billing cycle and refund? in Get Support

Cancel within a billing cycle and refund?

MiZhou — Thu, 16 Jan 2025 01:34:07 GMT

If I cancel the plan or transfer by number out within a billing cycle, will I get the refund for the rest of the billing cycle?

If anyone knows please tell me. Appreciated!

Re: Cancel within a billing cycle and refund?

Chalupa_Batman — Thu, 16 Jan 2025 01:37:25 GMT

Hello @MiZhou

Public Mobile is a prepaid service. Since YOU chose to cancel it or port out to another service, there will not be a pro rated refund of any kind.

Re: Cancel within a billing cycle and refund?

slusagm — Thu, 16 Jan 2025 01:38:27 GMT

no partial refund as PM is prepaid

so, use the service till last day. if you are planning to port out, port out around 5 days before cycle end date (do not wait till last day, porting can have problem and delay)