topic Re: Mexico plan in Get Support

Mexico plan

maimitch — Tue, 14 Jan 2025 16:01:37 GMT

HI,

I am currently in Mexico and bought the Mexico-Can-Us plan for 45$. I am unable to make calls. I dial 001 + area code+ 7 digit number and I always get a 8UC2 error.

Re: Mexico plan

hTideGnow — Tue, 14 Jan 2025 16:03:43 GMT

hi @maimitch

try just call 1 <area code > < 7 digits>

also try call 00+1 <area code><7 digits> (please note the + there after 00 is actual punching in the + on the phone)

Re: Mexico plan

maimitch — Tue, 14 Jan 2025 16:05:32 GMT

Hi,

I tried just calling the number "normally' still the same error code and the plus is part of the 0 so do I add 3 zero's?

Re: Mexico plan

hTideGnow — Tue, 14 Jan 2025 16:11:25 GMT

hi @maimitch

your data work?

not 3 zeros, but try calling 00+1 <area code> <7 digits> (the + in between 00 and 1 is actual plus sign to dial)

and also call by 1 <area code ><7 digits>

and also try just 00 1 <area code> <7 digits>

Re: Mexico plan

Phil_Adelphus — Tue, 14 Jan 2025 16:18:47 GMT

@maimitch In Mexico you are supposed to be able to make calls within Mexico with just the ten digit normal phone number. Can you make calls to anywhere else? As @hTideGnow said, does data work, texting? That would help figure out what the problems is. What carrier are you connecting to, and are you set to 5G, 4G/LTE or 3G?

Re: Mexico plan

C8ering — Wed, 15 Jan 2025 06:50:17 GMT

Try dialing +1 and area code and 7 numbers…it worked for me. I’m in Mexico now as well.