Account not working

Don16 — Tue, 14 Jan 2025 22:30:01 GMT

My account won’t activate and you guys touch a payment from me

Re: Account not working

hTideGnow — Tue, 14 Jan 2025 19:28:50 GMT

did you use the PM app in the activation process? if you started using the browser, you need to continue the activation after the payment step.

if you have not used the PM app yet, please download the complete the activation there

if you already used the app and go into the problem, message support and ask for help.

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

TheSterlinger — Tue, 14 Jan 2025 19:29:59 GMT

@Don16 did you port in? Esim or physical SIM?