topic Subscription in Get Support

Subscription

Matthewyoussef — Tue, 14 Jan 2025 14:45:26 GMT

If I want to cancel my subscription you will give me my money back

Re: Subscription

hairbag1 — Tue, 14 Jan 2025 14:49:04 GMT

log in to your account either on web or mobile app and disable Subscribed. Then also use this link to message Customer Support, not certain if they'll grant you a refund but you can ask...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Subscription

Yummy — Tue, 14 Jan 2025 14:53:52 GMT

NO, PM will NOT give you money back if you change your subscription even if you were here only 1 day as PM is prepaid service so once paid you have to use it or lose it.

Re: Subscription

Matthewyoussef — Tue, 14 Jan 2025 15:57:51 GMT

I mean for the next month, can I cancel it right?

Re: Subscription

hTideGnow — Tue, 14 Jan 2025 16:01:39 GMT

HI @Matthewyoussef

PM is prepaid, so, if you want to cancel next month, you can go to turn off Autopay now and it won't charge for next month

just login My Account, go to Subscription & Addon page, then Manage Subscription and toggle off Subscribed there