Change in plan

Yellow_flower — Tue, 14 Jan 2025 07:20:31 GMT

Hello,

Although I renewed my plan on Jan 5th, before the offer expired on Jan 6th, my card was charged the old amount. How do I get a refund?

I would like a private message.

Thanks,

Re: Change in plan

tonisage — Tue, 14 Jan 2025 07:28:29 GMT

Here you go If you want to private chat the customer.

You will need to open a ticket through the Chatbot:

(and then type: Customer Support Agent)

Or, if you are having trouble with the Chatbot try sending a private message to:

(note: you will need to be logged into your Community account for this link to work)