topic My previous subscription in Get Support

My previous subscription

Zaytuna — Tue, 14 Jan 2025 01:03:27 GMT

Hi ..

my name is xxxxxxxxxxxxxxxxxxxxxxxxx

by mistake I have changed my subscription from 11$/month to 30$/month

and I want my previous subscription or I will leave public mobile because it’s too much 30$ I found other deals with other companies but I would like to ask you first if you can return my previous subscription?!

Re: My previous subscription

hTideGnow — Tue, 14 Jan 2025 00:52:02 GMT

sorry @Zaytuna

$15 plan is no longer available and you cannot change it back

I need cheapest subscription

Zaytuna — Tue, 14 Jan 2025 00:55:28 GMT

Hi again..

I need a cheapest subscription, my current plan is 30$/month .

do you have cheaper one ?

Re: I need cheapest subscription

hTideGnow — Tue, 14 Jan 2025 00:58:50 GMT

hi @Zaytuna

you can only change to plan available on your My Account. So , login My Account and go to Change Subscription page and check what cheaper plan you see.

Re: I need cheapest subscription

Chalupa_Batman — Tue, 14 Jan 2025 01:07:08 GMT

@Zaytuna wrote:
Hi again..
I need a cheapest subscription, my current plan is 30$/month .
do you have cheaper one ?

First @Zaytuna If you did your research you should know that NOBODY from Public Mobile works on these boards. We are ALL customers like you.

When did you accidently change to the $30 account?