topic Payment in Get Support

Payment

lulumae — Tue, 14 Jan 2025 03:50:07 GMT

I submitted a payment today for $45.00 through PayPal (Musk bird). Please apply it to my account. Thank you.

Re: Payment

alegator_23 — Mon, 13 Jan 2025 22:16:37 GMT

Hi @lulumae ,

Are you trying to pay the bill, or having issues ?

The community chat is more to give some advice on resolutions of different issues.

I would suggest to contact Customer Service for billing issues at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Hope that helps,

If not , reply to this message and people in this community can guide you further.

Best.

Re: Payment

hTideGnow — Mon, 13 Jan 2025 22:16:45 GMT

hi @lulumae

you should check with Muskbird if they have sent the money to PM yet

if they said they did, then reboot the phone and check My Account's Payment history

Re: Payment

hairbag1 — Mon, 13 Jan 2025 22:17:38 GMT

@lulumae

so when was the last time your service worked ? You must log in to your account on web or PM app and see if the $$ is in Available Funds...if so, you need to Resume your account manually.