topic Re: Upgrading phone from Android to iPhone in Get Support

Upgrading phone from Android to iPhone

Chuckie3 — Mon, 13 Jan 2025 15:31:08 GMT

I have been a Public Mobile subscriber for 6 years on a Samsung Gallaxy 8. I just bought an iPhone 11 from Orchard that came with a Public Mobile sim card and "switching" instructions. Is there anything special I need to do? I have some rewards on my current account so I'd like to keep the account (and the rewards). I won't be keeping the current plan as it is old and not competitive with current plans being offered.

Re: Upgrading phone from Android to iPhone

hairbag1 — Mon, 13 Jan 2025 15:44:14 GMT

@Chuckie3

you will keep your legacy calling minutes and data from previous more is merrier gift seasons. Points will stay as well.

added...your plan account and everything associated with it, will stay the same...only thing changing is your cellphone.

Re: Upgrading phone from Android to iPhone

eddieO — Mon, 13 Jan 2025 15:54:50 GMT

@Chuckie3 to add to what's been shared, if you already have a working SIM card then you just need to swap it into your new iPhone and that's it, your service should be working as per normal. Now if you want to change plans you will need to have the PM app installed on your new iPhone and then login and go to Manage Subscriptions and then look under Change Subscription to see what plans are available to you. Note that not all plans that you see under the Shop page on Public Mobile's website will be available to you, only what you see under your account is available to you