topic Re: Change subscription in Get Support

Change subscription

NoriT — Mon, 13 Jan 2025 03:26:16 GMT

I’m going to US next month. I just want to use my phone 7days in US. I’m thinking about to change my subscription to use in US only next month. Then I’m going back to my original subscription. Do you think it’s not issue? I just want to be back my original subscription plan when I’m back to Canada.

please advise me.
Thank you.

Re: Change subscription

balaca — Mon, 13 Jan 2025 03:28:32 GMT

Don't do that. The cheaper plans will be removed from your account once you upgrade.

Either use add-Ons for US trip or start considering porting out, once you return and can't downgrade to your original plan.

Re: Change subscription

alegator_23 — Mon, 13 Jan 2025 03:30:27 GMT

Hi @NoriT ,

It depends on the prices, lately PM is not allowing to downgrade packages/plans, hence if you make the change there is no commitment that you will be able to return back to your previous package, hence it depends on the price.

If the difference in $ is small , maybe it's time to upgrade and forget, if it's a big difference then use ADD-ON for US.

Hope that helps,

Best.

Re: Change subscription

golfball — Mon, 13 Jan 2025 03:39:55 GMT

It completely depends on what your current subscription is. What is your current plan?

Re: Change subscription

NoriT — Mon, 13 Jan 2025 04:08:44 GMT

Thank you very much! I will do add on instead of changing my subscription plan.