topic Re: Cell in Get Support

Cell

Skipper3 — Sun, 12 Jan 2025 22:46:30 GMT

I am unable to call from my cell
I can receive calls and text

Re: Cell

hTideGnow — Mon, 13 Jan 2025 07:05:15 GMT

we are just customers here, so don't post your email here. Go back to your post , click the down arrow on top right and Edit Message and remove the email from the title

and your problem, try reboot phone and reset network settings.

Also, are you in one of those older plan with limited number of outbound minutes? maybe all used up?

Re: Cell

Neil11 — Mon, 13 Jan 2025 07:05:20 GMT

You will need to contact customer service agent to fix your issue. Either via the following link:

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

If you are having a difficult time, then you can private message CSA:

Send a private message to CSA through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Cell

hairbag1 — Mon, 13 Jan 2025 07:05:25 GMT

@Skipper3

coupla questions....are you a new Public Mobile customer who recently ported your number in to your new account ? If you're a legacy customer, what plan do you subscribe to ?