Account charge

2728 — Mon, 13 Jan 2025 07:12:44 GMT

My credit card has been charged twice for Jan

Re: Account charge

Chalupa_Batman — Sun, 12 Jan 2025 21:17:45 GMT

@2728 wrote:
My credit card has been charged twice for Jan

Please contact your bank or credit card company FIRST to make sure it's an actual double charge and NOT a pending charge. If it IS indeed a double charge, here is how you contact a CS Agent for a refund.

Just note, according to CS Agents I've spoken with, it can take close to 30 days to get a refund on your credit card. Credits are applied to your account within minutes.

You can submit ticket by direct message:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

A Customer Service Agent will reply to your community inbox here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Account charge

cellphoneuser1 — Mon, 13 Jan 2025 02:46:28 GMT

@2728 wrote:
My credit card has been charged twice for Jan

Did you ask for a plan change? An immediate plan change makes you get charger the new plan right away.

topic Re: Account charge in Get Support

Account charge

Re: Account charge

Re: Account charge