topic Re: Unauthorized withdrawals from account after pausing service in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Unauthorized-withdrawals-from-account-after-pausing-service/m-p/1299782#M895552 <OL><LI>Placed service into pause before payment date ,they still withdrew funds ,this happened for 3 months in a row&nbsp;</LI></OL> Sun, 12 Jan 2025 15:28:34 GMT Tasrol 2025-01-12T15:28:34Z Unauthorized withdrawals from account after pausing service https://productioncommunity.publicmobile.ca/t5/Get-Support/Unauthorized-withdrawals-from-account-after-pausing-service/m-p/1299774#M895546 <P>Placed service into pause but Public withdrew funds from credit card for 3 months until I reported a lost or stolen phone , they refused to reimburse me .</P> Sun, 12 Jan 2025 15:18:51 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Unauthorized-withdrawals-from-account-after-pausing-service/m-p/1299774#M895546 Tasrol 2025-01-12T15:18:51Z Re: Unauthorized withdrawals from account after pausing service https://productioncommunity.publicmobile.ca/t5/Get-Support/Unauthorized-withdrawals-from-account-after-pausing-service/m-p/1299777#M895548 <P>Maybe you removed subscription to late so PM did not processed 'cancellation' on time. It is always good to remove subscription 3-4 days&nbsp; before renewal date to give PM system chance to process it on time.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Yummy_0-1736695232218.png"><img src="https://productioncommunity.publicmobile.ca/skins/images/3FB3FDFE64C1C8BA5ACC0521931856D2/responsive_peak/images/image_not_found.png" alt="Yummy_0-1736695232218.png" /></span></P><P>&nbsp;</P> Sun, 12 Jan 2025 15:21:57 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Unauthorized-withdrawals-from-account-after-pausing-service/m-p/1299777#M895548 Yummy 2025-01-12T15:21:57Z Re: Unauthorized withdrawals from account after pausing service https://productioncommunity.publicmobile.ca/t5/Get-Support/Unauthorized-withdrawals-from-account-after-pausing-service/m-p/1299782#M895552 <OL><LI>Placed service into pause before payment date ,they still withdrew funds ,this happened for 3 months in a row&nbsp;</LI></OL> Sun, 12 Jan 2025 15:28:34 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Unauthorized-withdrawals-from-account-after-pausing-service/m-p/1299782#M895552 Tasrol 2025-01-12T15:28:34Z