https://productioncommunity.publicmobile.ca/t5/Get-Support/Unsuccessful-Activation/m-p/1299734#M895525 <P>Hello,<BR /><BR />I have activated a new PM SIM and attempted to transfer over my old Koodo number but encountered an error message instructing me to contact PM for support.<BR /><BR />Can you assist to transfer my old number to Public Mobile and replace the current phone number?<BR /><BR />Thanks!</P> Mon, 13 Jan 2025 07:25:43 GMT HendrikH 2025-01-13T07:25:43Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Unsuccessful-Activation/m-p/1299734#M895525 <P>Hello,<BR /><BR />I have activated a new PM SIM and attempted to transfer over my old Koodo number but encountered an error message instructing me to contact PM for support.<BR /><BR />Can you assist to transfer my old number to Public Mobile and replace the current phone number?<BR /><BR />Thanks!</P> Mon, 13 Jan 2025 07:25:43 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Unsuccessful-Activation/m-p/1299734#M895525 HendrikH 2025-01-13T07:25:43Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Unsuccessful-Activation/m-p/1299737#M895526 <P><SPAN>Hi,</SPAN><BR /><BR /><SPAN>To contact a staff member, there are two methods.</SPAN><BR /><BR /><SPAN>You can use the chatbot and type "agent" to submit a ticket.</SPAN><BR /><A href="https://widget.telus.tiia.ai/publicmobile/publicmobile.html" target="_blank" rel="noopener nofollow noreferrer">https://widget.telus.tiia.ai/publicmobile/publicmobile.html</A><BR /><BR /><SPAN>&nbsp;Alternatively, you can message an agent using the following link:</SPAN><BR /><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A><BR /><BR /><EM>If you choose the alternate method, make sure to stay logged in to your community account and monitor the envelope icon on the top right since that is where you will receive the response.</EM><BR /><BR /><SPAN>Thank you.</SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="SourDude1234_0-1736648595604.png" style="width: 330px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/150616i3BE98D8250A503DC/image-size/medium?v=v2&amp;px=400" role="button" title="SourDude1234_0-1736648595604.png" alt="SourDude1234_0-1736648595604.png" /></span></P> Sun, 12 Jan 2025 02:23:21 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Unsuccessful-Activation/m-p/1299737#M895526 SourDude1234 2025-01-12T02:23:21Z