topic Re: My PM number in selfserve page in Get Support

My PM number in selfserve page

_O_ — Tue, 04 Jan 2022 23:02:55 GMT

Hi.

Recently switched to Public Mobile (ported my number) online.

Everything went through fine but my ported number which now belongs to PM is not listed on the selfserve page. I can see only my name, email and the alternative phone number in "My profile" section.

Is that normal?

Thanks.

Re: My PM number in selfserve page

NDesai — Sun, 27 May 2018 18:52:49 GMT

@_O_ Yes, that's normal. Our PM number is not listed under the profile. You can see your phone number on Plan and Add-ons, Add-on Usage, and Usage History pages.

Re: My PM number in selfserve page

will13am — Sun, 27 May 2018 18:55:10 GMT

Re: My PM number in selfserve page

_O_ — Sun, 27 May 2018 19:10:04 GMT

I see. Thank you for the clarification.

I can confirm I'm able to see by number in Plan and Add-ons, Data & Add-On Usage but not in Usage History pages.