topic Re: Number transfer issue in Get Support

Number transfer issue

Tommyl120 — Wed, 01 Jan 2025 17:39:31 GMT

Hi there

I am trying to put my number from koodo to Public Mobile. I have already submitted a number transfer, but nothing has happened and it’s been over 90 minutes. Could someone help me with this

Re: Number transfer issue

Sansan — Sun, 29 Dec 2024 23:25:50 GMT

@Tommyl120 did you receive the text from koodo confirming the port and replied?

If so maybe restart your phone and see what happens.

Re: Number transfer issue

Tommyl120 — Sat, 11 Jan 2025 00:34:35 GMT

Hi there,

I did not receive any text. It only says the number transfer has been initiated and I will get a response when it is successful. However, I never got any text or follow up that this was successful.

Re: Number transfer issue

Sansan — Sat, 11 Jan 2025 22:05:11 GMT

@Tommyl120 so did it work finally? Is your koodo account still active? What is the current status?

Re: Number transfer issue

Tommyl120 — Sat, 11 Jan 2025 22:21:40 GMT

It did not work still unfortunately