Sim

JFL67 — Sun, 12 Jan 2025 00:53:44 GMT

I recently signed up and ordered a SIM card and it has not arrived. My current plan is due Monday for payment and I wish to pot over to Public before then. Is it possible to get an eSIM now? I didn’t think my phone had that capacity but it does otherwise I would have opted for that right away.

Re: Sim

Chalupa_Batman — Sat, 11 Jan 2025 18:07:04 GMT

Hello @JFL67

To change it over to an eSIM, if your phone is eSIM compatible, you have to reach out to a CS Agent to change that option. Here's how.

You can submit ticket by direct message:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

A Customer Service Agent will reply to your community inbox here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

However,

To get a new SIM card the fastest routes are these.

https://www.publicmobile.ca/en/bc/pick-up-SIM - Find a local store in your area.

Amazon - Here you can get it cheaper and maybe a few days wait $4.99

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Sim

Re: Sim