https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-get-eSim-because-cant-download-Public-Mobile-App/m-p/1299499#M895375 <P>Hi,</P><P>I can't download the Public Mobile App to get my eSim because my Apple ID's region is set to Taiwan. However changing region is not an option. Can I get the eSim through here?</P><P>Thanks,</P><P>Elaine</P> Sat, 11 Jan 2025 05:49:29 GMT Cheng-Ying 2025-01-11T05:49:29Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-get-eSim-because-cant-download-Public-Mobile-App/m-p/1299499#M895375 <P>Hi,</P><P>I can't download the Public Mobile App to get my eSim because my Apple ID's region is set to Taiwan. However changing region is not an option. Can I get the eSim through here?</P><P>Thanks,</P><P>Elaine</P> Sat, 11 Jan 2025 05:49:29 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-get-eSim-because-cant-download-Public-Mobile-App/m-p/1299499#M895375 Cheng-Ying 2025-01-11T05:49:29Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-get-eSim-because-cant-download-Public-Mobile-App/m-p/1299501#M895377 <P>Hi,</P><P>Use the following link and provide the agent basic information such as account #, email, name, etc. They’ll send a QR code. Make sure you’re logged in to your account, and monitor the mailbox icon on the top right.While you’re at it, clarify with them that if having the Taiwan region could cause any issues.&nbsp;</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P> Sat, 11 Jan 2025 04:50:41 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-get-eSim-because-cant-download-Public-Mobile-App/m-p/1299501#M895377 SourDude1234 2025-01-11T04:50:41Z