topic Re: IPhone 14+ canada sim verifying imessage in Get Support

IPhone 14+ canada sim verifying imessage

louisecote — Sat, 11 Jan 2025 01:58:03 GMT

i just purchased a us-canada plan and my iphone 14+ continues to verify my imessage phone number. i cannot send text messages via imessage using my cell number. I have cellular connection , phone works, what’s app works, Facebook works. Just cannot send text messages using cell data. Help please. I have reset the phone many times. It’s been over 24 hours. I also purchase a physical sim and that didn’t work.

Re: IPhone 14+ canada sim verifying imessage

hTideGnow — Fri, 10 Jan 2025 22:55:01 GMT

hi @louisecote

try Reboot phone and Reset Network settings and check the iMessage again and it should be ok

Re: IPhone 14+ canada sim verifying imessage

louisecote — Fri, 10 Jan 2025 23:00:47 GMT

I’ve done that several times didn’t work. Imessage still verifying my cell number

Re: IPhone 14+ canada sim verifying imessage

hTideGnow — Fri, 10 Jan 2025 23:02:45 GMT

HI @louisecote

at Settings > Apps > Messages > Send & Receive, make sure that your phone number is selected/enabled for Messages. Optionally check your "start new conversations from" is what you want.

or you can also go to Settings-> Phone-> My Number and remove the phone number first, reboot and then go back and put the number back

Re: IPhone 14+ canada sim verifying imessage

louisecote — Fri, 10 Jan 2025 23:19:34 GMT

info not have to option to start new messages with amy cell number because it is still verifying

I’ve also deleted my phone number a few times and restarted the phone, then put the number back in. That didn’t work either.

Re: IPhone 14+ canada sim verifying imessage

louisecote — Fri, 10 Jan 2025 23:20:32 GMT

That should have read… I don’t have the option…..

Re: IPhone 14+ canada sim verifying imessage

louisecote — Fri, 10 Jan 2025 23:50:12 GMT

The solution found…. In my area Public uses Telus towers. I got a Telus help desk phone number explained the problem. The agent refreshed the Telus network and the problem was fixed. I now have SMS and iMessages. That is 24 hours of frustration m, gone. Thanks you Iris from Telus.