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Boxing Week $35 Plan - International Long Distance Minutes Not Showing In Subscription Details

Omer2023 — Fri, 10 Jan 2025 22:51:16 GMT

I opted to change my plan on renewal to boxing week deal of $35 Can-US-Mex with 1000 or 1200 long distance minutes to seven countries. My plan renewed today Jan 10th successfully. Everything is shown in my subscription except those long distance minutes. Screen short is attached below. Is this normal? Or should I open a ticket?

Re: Boxing Week $35 Plan - International Long Distance Minutes Not Showing In Subscription Details

hTideGnow — Fri, 10 Jan 2025 22:53:15 GMT

hi @Omer2023

it is there, just login My Account or the App , on the Overview page, click Usage breakdown and you will see something like this, which shows the LD addon

Re: Boxing Week $35 Plan - International Long Distance Minutes Not Showing In Subscription Details

Omer2023 — Fri, 10 Jan 2025 22:56:05 GMT

Thanks @hTideGnow for your quick response. I see the 1000 long distance minutes now. Thank you. Have a great weekend.

Re: Boxing Week $35 Plan - International Long Distance Minutes Not Showing In Subscription Details

Cammar07 — Sat, 11 Jan 2025 02:46:15 GMT

Where does it say what the countries included are?

Re: Boxing Week $35 Plan - International Long Distance Minutes Not Showing In Subscription Details

computergeek541 — Sat, 11 Jan 2025 03:26:50 GMT

@Cammar07 wrote:
Where does it say what the countries included are?

The list of long distance country destinations in shown on the plan selection page in your account. The countriues include: China (including Hong Kong), India, Pakistan, The Philipines, Taiwan, and the United Kingdom.