topic Re: Phone Compatibility in Get Support

Phone Compatibility

AnitaRose27 — Fri, 10 Jan 2025 02:27:24 GMT

Does anyone know if this phone would be compatible with the Public Mobile Service? Thank you.

Re: Phone Compatibility

slusagm — Fri, 10 Jan 2025 02:32:57 GMT

I would avoid

3G is ok, but does not have enough 4G bands, it will loss connection

and 5G info is not clear at all

I usually don't not suggest people buy phone from overseas, the phone would not work well

Re: Phone Compatibility

AnitaRose27 — Fri, 10 Jan 2025 02:50:23 GMT

Thank you.

Re: Phone Compatibility

Chalupa_Batman — Fri, 10 Jan 2025 02:53:15 GMT

Hey @AnitaRose27

It's a nice looking phone with some interest specs. However, it working with PM may be a struggle. Most of the time if not all will be on the 3G network where quality isn't as good as 4G or 5G. But more important, you won't be able to use your plan in the US or Mexico if you choose one of those plans. Here is the whitelist of the phones that work best on Public Mobile.

Whitelist

Re: Phone Compatibility

tonisage — Fri, 10 Jan 2025 03:37:43 GMT

4g: B1, B2, B4, B5, B7 will work fine though ( that's according to the frequencies received on my Samsung using the Network Cell Info app)

However, because of the absence of band 17(700MHz), I won't personally recommend you get it as that's the ONLY band I receive in a basement unlike the first floor where I get others.

Re: Phone Compatibility

AnitaRose27 — Fri, 10 Jan 2025 03:48:31 GMT

Thank you

Re: Phone Compatibility

Ultrahub1 — Fri, 18 Apr 2025 19:07:06 GMT

The white list is dated. For example, I've been using Oneplus 12R for almost a year with no issues on PM. And,

VoLTE is clearly active.