topic Re: CAN-US-MEX Subscription in Get Support

CAN-US-MEX Subscription

Al_from_VAN — Thu, 09 Jan 2025 22:38:31 GMT

Hello. I have a Can-US-Mex Subscription and was wondering the following:

1) if I am in the US, can I make a call to Mexico (and vice-versa) under my subscription, or is it only local calls I can make (US->US, Mex->Mex)?

2) With my subscription, I get unlimited texting ... am I able to text someone in the UK while I am in the US or Mexico, or can I only text Canada, US and Mexico?

Thanks so much, Al

Re: CAN-US-MEX Subscription

slusagm — Thu, 09 Jan 2025 22:41:30 GMT

1. yes calls within the 3 countries are included

2. yes , can text other countries when you are in US and mex as well

Re: CAN-US-MEX Subscription

Sansan — Thu, 09 Jan 2025 23:04:21 GMT

@Al_from_VAN the plan will work for all 3 countries as if you in Canada. Roaming must be enabled, best to set to manual connection and not automatic.

That being said, it depends on your phone. It must have VoLTE and be on Public Mobile's whitelist to make phone calls outside of Canada.

https://www.publicmobile.ca/en/bc/get-help/articles/volte

Re: CAN-US-MEX Subscription

hairbag1 — Thu, 09 Jan 2025 22:49:03 GMT

@Al_from_VAN

hey Al...I'm in Mx right now and wife has the Canada /US / Mexico plan. I can confirm that plan works seamlessly here. These plans are a great addition to the plan menu, especially for US / Mex bound, Canadian snowbirds. Just be aware that when you get home, you likely won't be able to downgrade to cheaper plan.

Re: CAN-US-MEX Subscription

kb_mv — Thu, 09 Jan 2025 22:51:36 GMT

@Sansan wrote:
For texting, you have to be in Canada to text out to any other countries that's not Mex, US and Canada.

@Sansan For real?

Re: CAN-US-MEX Subscription

hairbag1 — Thu, 09 Jan 2025 22:54:53 GMT

@kb_mv wrote:
@Sansan wrote:
For texting, you have to be in Canada to text out to any other countries that's not Mex, US and Canada.
@Sansan For real?

I think that as long as you have a Canada / US / Mx plan, you can sms to anywhere on this planet, while in Canada, US or Mexico.

Re: CAN-US-MEX Subscription

kb_mv — Thu, 09 Jan 2025 22:56:08 GMT

@hairbag1 wrote:
I think that as long as you have a Canada / US / Mx plan, you can sms to anywhere on this planet, while in Canada, US or Mexico.

@hairbag1 That sounds more reasonable. Thanks

Re: CAN-US-MEX Subscription

Sansan — Thu, 09 Jan 2025 22:58:56 GMT

Ok thanks. 🍻