topic Nothing working in Get Support

Nothing working

Sesimmons — Thu, 09 Jan 2025 03:41:08 GMT

We live on Vancouver Island. Service has never been fantastic but most of the time I show mostly full 5G bars. Suddenly nothing is working. I get roaming notifications all the time, calls won't connect, in a call suddenly no one can hear me, RCS chats never work and on and on. Is anyone else having issues? I'm about done because we can't rely on our phones working at all. I'm on a One plus Nord 30. Thanks

Re: Nothing working

hairbag1 — Thu, 09 Jan 2025 03:50:09 GMT

@Sesimmons

if using a hard sim, try that sim in a different cell to see if service improves. If using esim...you obviously can't do that.

Re: Nothing working

Chalupa_Batman — Thu, 09 Jan 2025 03:50:54 GMT

Hey @Sesimmons

I'm just headed to bed but the only advice I can give you is to try to reset your network settings and reboot. Even try your SIM in a different phone. G'night.

Re: Nothing working

ShawnC13 — Thu, 09 Jan 2025 04:20:27 GMT

Where abouts on the Island are you? I have used Public Mobile for over 8 years and have no issues. I am on the lower island.