Help with activation - it won’t work

Kate46 — Thu, 09 Jan 2025 01:04:48 GMT

I have been going in circles for 3 days. It says something went wrong when activating your account and to contact customer service, but won’t connect me to anyone. I need help. You have taken my money but aren’t giving me any service. It won’t let me download an eSIM or transfer my number. This is very frustrating.

Re: Help with activation - it won’t work

TheSterlinger — Thu, 09 Jan 2025 01:09:53 GMT

@Kate46

You can contact CS_agent with the chatbot link below.

https://widget.telus.tiia.ai/publicmobile/publicmobile.html.

If you are having difficulties with it, use the link below to send a direct message. Click on it and fill in your information and send. They will respond within 30 minutes to 2 hours to your community inbox.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ⬅️ Inbox

topic Help with activation - it won’t work in Get Support

Help with activation - it won’t work

Re: Help with activation - it won’t work