topic Re: Red dot on voicemail in Get Support

Red dot on voicemail

Ja14 — Thu, 09 Jan 2025 00:41:50 GMT

Hi. The red dot on my voicemail will not go away. Also a 2nd problem of wanting my phone to go down to 4G as I ordered or LTE, from 5G, as 5G seems to kill my battery from 4 days down to 3 days

Re: Red dot on voicemail

TheSterlinger — Thu, 09 Jan 2025 00:49:26 GMT

@Ja14

Are you on iPhone? If so try restarting your phone a few times to fix voicemail bug. For data go to Settings, Cellular, Cellular Data Options, Voice & Data then LTE.

Re: Red dot on voicemail

will13am — Thu, 09 Jan 2025 00:50:25 GMT

@Ja14 , the voicemail notification might be a phone issue. I find that if I listen to voicemails, the notification will disappear. As for preferred network type, you are free to select 5G or 4G. It should not make any noticeable difference in mobile data performance.

Re: Red dot on voicemail

Phil_Adelphus — Thu, 09 Jan 2025 01:00:46 GMT

@Ja14 What phone do you have? Just wondering if you are seeing a dot for Live Voicemail rather than carrier voicemail (iPhone running ios 17 or newer).

Re: Red dot on voicemail

Grinch — Thu, 09 Jan 2025 01:17:46 GMT

It happens to me every now and then on iPhone.
1. Wait it out.
2. Log into voicemail and log out.
3. Reboot as suggested.

Re: Red dot on voicemail

Ja14 — Thu, 09 Jan 2025 16:54:34 GMT

Thank you. The LTE fix worked, too easy.
but the red dot has not gone away after 5 shut down attempts

Re: Red dot on voicemail

Phil_Adelphus — Thu, 09 Jan 2025 17:41:38 GMT

@Ja14 Can you tell us what phone you have?

Re: Red dot on voicemail

Gedders — Thu, 04 Sep 2025 00:55:54 GMT

iPhone 11. I see the red dot on my phone icon in my homepage. I’ve turned my phone of and on several times.
I have no outstanding voicemails.