topic Re: @customersupport, eSIM # fraud in Get Support

@customersupport, eSIM # fraud

Dianepalapa128 — Wed, 08 Jan 2025 17:58:00 GMT

@customersupport, My phone number has been changed without my knowledge! Have I been hacked? How do I get rid of it?

Re: @customersupport, eSIM # fraud

hTideGnow — Wed, 08 Jan 2025 18:03:38 GMT

did you try to port the number around a month ago? if the port was not done properly and not completed, PM will cancel the port after 30 days and will reassign a new number

but if not that, then ask support to check.

you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: @customersupport, eSIM # fraud

Dianepalapa128 — Wed, 08 Jan 2025 18:21:24 GMT

I was able to submit a help request via first link, but second link doesn’t accept anything I type in the “send to” link.