topic Re: Cannot verify my number, SMS are not getting throw in Get Support

Cannot verify my number, SMS are not getting throw

kritostar — Wed, 08 Jan 2025 22:05:52 GMT

Hi! I have just brought my number here, and I am not receiving any SMS. I had to verify my account using my email cause the SMS code never went throw. Same when trying to verify my number on my iPhone, I never receive an SMS with the code.

Re: Cannot verify my number, SMS are not getting throw

hairbag1 — Wed, 08 Jan 2025 17:24:09 GMT

@kritostar

so did you reply YES to the sms sent when you requested the port of old number to Public Mobile ? If so, then once your old sim quits working, install the new PM sim and see if you have service.

clipped from Help Files...

https://www.publicmobile.ca/en/bc/get-help/articles/transfer-your-number

Re: Cannot verify my number, SMS are not getting throw

kritostar — Wed, 08 Jan 2025 17:27:04 GMT

I have an eSim and my tbaytell sim is no longer on my iphone

Re: Cannot verify my number, SMS are not getting throw

kritostar — Wed, 08 Jan 2025 17:35:35 GMT

Thanks! I've never received that sms and now that I put back the sim, I received a SMS that says that Public is having trouble transferring my number. What should I do?