topic Re: CS_Agent Reply in Get Support

CS_Agent Reply

MANNYD — Wed, 08 Jan 2025 02:48:41 GMT

How long does CS_agents takes to reply to private messages ?

Re: CS_Agent Reply

Genuine — Wed, 08 Jan 2025 02:45:51 GMT

they say 2-4 hours

Re: CS_Agent Reply

hTideGnow — Wed, 08 Jan 2025 02:47:06 GMT

hi @MANNYD

usually within 2 to 4 hours

check Community inbox for their reply

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

but if you already waited long, since it is late, I suggest you to send them another message tomorrow morning and your issue would likely be all taken care of before end of day tomorrow

Re: CS_Agent Reply

ORNGNBLK — Wed, 08 Jan 2025 02:48:34 GMT

@MANNYD usually only 2-3 hours at most, but only during the hours of 9am -10 pm eastern time.