Wrong ESN/ MEID message from Public.

janicem7 — Wed, 08 Jan 2025 02:20:20 GMT

I got a text saying I put in the wrong ESN/ MEID message from Public? My old provider sent me a message confirming the port but it hasnt happened yet.

I want to talk to somebody from customer service to re-trigger the process.

Re: Wrong ESN/ MEID message from Public.

hTideGnow — Tue, 07 Jan 2025 16:32:15 GMT

hi @janicem7

PM porting support team can help. You can call them and ask them to update the info with the account number of the old carrier. I have sent you the porting support team number. Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call

topic Re: Wrong ESN/ MEID message from Public. in Get Support

Wrong ESN/ MEID message from Public.

Re: Wrong ESN/ MEID message from Public.